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  2. Publications
  3. Thematic report on COPFS Enquiry Point
  4. Appendix 4: Central Office of Information checklist to help ensure you are complying with the main requirements of the Data Protection Act

Thematic report on COPFS Enquiry Point

Related Downloads

  • Enquiry Point Report 8 May 2013
    PDF file, size 365.3 KB
Inspection reports

8th May 2013

The aim of this inspection was to review the operation of the COPFS Enquiry Point and to consider the extent to which its aims and objectives are being met.

Additional

  • Summary and recommendations
  • COPFS Complaints Handling Procedure
  • Processes and Procedures
  • Quality and Performance of Complaints Handling
  • Customer Service
  • Organisational Culture
  • Learning Outcomes
  • Annex A – COPFS Complaints Handling Process
  • Annex B – Analysis of Case Review
  • Annex C – Glossary of Terms
  • Footnotes

  • Summary and recommendations
  • COPFS Complaints Handling Procedure
  • Processes and Procedures
  • Quality and Performance of Complaints Handling
  • Customer Service
  • Organisational Culture
  • Learning Outcomes
  • Annex A – COPFS Complaints Handling Process
  • Annex B – Analysis of Case Review
  • Annex C – Glossary of Terms
  • Footnotes

Appendix 4: Central Office of Information checklist to help ensure you are complying with the main requirements of the Data Protection Act

 

  • Assume that what you are doing is covered by the Act
  • Consider the data protection implications, and make a formal note about any issues
  • Think about your current and future data capture needs
  • Capture only the data you need
  • Consider any sensitive data issues
  • Make sure that the service provider is bound by the provisions of the Act and is secure
  • Make sure that arrangements for storing and transferring data are fully secure (usernames, passwords, secure transmission methodologies, use of encryption, etc.
  • Make provision for data access and amendment and ensure that access is granted to the minimum number of people who require it
  • Where appropriate use 'opt-in' as best practice
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