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  2. Publications
  3. Annual Report 2012-13
  4. Annex E - List of Completed Area Reports

Annual Report 2012-13

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  • Annual Report 2012-13
    PDF file, size 180.7 KB
Corporate documents, Annual reports

31st July 2013

Annual Report 2012-13

Additional

  • Thematic report on COPFS Enquiry Point
  • Chapter 2: Methodology
  • Chapter 3: Leadership And Business Planning
  • Chapter 4: Process
  • Chapter 5: People
  • Chapter 6: Financial Resources
  • Chapter 7: Risk Management And Contingency
  • Chapter 8: Equality
  • Chapter 9: Monitoring Performance:
  • Chapter 10: Partners
  • Chapter 11: Customer Satisfaction
  • Chapter 12: Conclusion and Recommendations
  • Appendix 1: Central Office of Information advice on data that should be collected in contact centres
  • Appendix 2: Breakdown of Type of Call 01/05/12 to 30/11/12
  • Appendix 3: Breakdown of Reason for Calls 01/05/12 to 30/11/12
  • Appendix 4: Central Office of Information checklist to help ensure you are complying with the main requirements of the Data Protection Act
  • Footnotes

  • Chapter 1: Background
  • Chapter 2: Methodology
  • Chapter 3: Leadership And Business Planning
  • Chapter 4: Process
  • Chapter 5: People
  • Chapter 6: Financial Resources
  • Chapter 7: Risk Management And Contingency
  • Chapter 8: Equality
  • Chapter 9: Monitoring Performance:
  • Chapter 10: Partners
  • Chapter 11: Customer Satisfaction
  • Chapter 12: Conclusion and Recommendations
  • Appendix 1: Central Office of Information advice on data that should be collected in contact centres
  • Appendix 2: Breakdown of Type of Call 01/05/12 to 30/11/12
  • Appendix 3: Breakdown of Reason for Calls 01/05/12 to 30/11/12
  • Appendix 4: Central Office of Information checklist to help ensure you are complying with the main requirements of the Data Protection Act
  • Footnotes

Annex E - List of Completed Area Reports

Dumfries and Galloway Area Inspection Report

Grampian Area Inspection Report

Ayrshire Area Inspection Report

Highlands and Islands Area Inspection Report

Lanarkshire Area Inspection Report

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Annex D - List of Thematics published by the Inspectorate of Prosecution in Scotland
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Annex F - List of Completed Office Inspection Reports
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